Welcome to Promptop ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (iOS and Android) and our web application (collectively, the "Service").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.
1. Information We Collect
We collect information to provide better services to our users. The information we may collect includes:
Account Information
When you create an account, we collect personally identifiable information such as your name, email address, and profile picture. If you choose to log in using third-party providers (e.g., Google or Apple), we collect the profile data provided by those services.
User-Generated Content
We collect the inputs, forms, and prompt templates you create, save, and manage within the app. This includes your prompt history, favorites, and customized categories.
Device & Usage Data
Our servers automatically collect information when you access the Service, such as your IP address, device model, operating system, app version, and interaction analytics (e.g., which templates you use and how frequently you generate prompts).
Subscription & Billing Information
If you subscribe to Promptop Pro, your payment is processed directly by the app stores (Apple App Store or Google Play Store) or our payment processors. We do not store your full credit card details, but we do store your subscription status and plan history.
2. How We Use Your Information
We use the collected data to provide, secure, and improve our Service. Specifically, we use it to:
- Create and manage your Promptop account securely.
- Generate, improve, and format AI prompts based on your inputs.
- Sync your saved prompts, history, and preferences across devices.
- Process your subscriptions and manage premium usage limits.
- Analyze app performance and develop new features.
- Send you account updates, security alerts, and support messages.
- Prevent fraud and ensure compliance with our Terms of Service.
3. AI Processing & Third-Party Sharing
To provide our core features, we integrate with third-party service providers. We do not sell your personal data. Your information is shared only in the following ways:
AI Service Providers
When you use our AI prompt improver or generation tools, your text inputs are sent securely via our backend to third-party AI models (such as OpenAI, Anthropic, or Google). These providers process the data solely to return the improved prompt and are prohibited from using your private inputs to train their public models.
Cloud Infrastructure & Analytics
We use trusted providers (such as Supabase) to securely host our database, authenticate users, and store your profile and prompt history. We may also use analytics tools to monitor app stability and crashes.
Legal Requirements
We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or a government agency).
4. Data Security & Retention
We implement strict security measures, including Row Level Security (RLS) in our databases, to ensure that only you can access your saved prompts and history. We use encryption in transit and at rest to protect your personal data.
We retain your personal information only for as long as your account is active or as needed to provide you the Service. You can delete your account and all associated data at any time directly through the app settings.
5. Your Privacy Rights
Depending on your location (such as the EEA, UK, or California), you may have certain privacy rights regarding your data:
- The right to access the personal data we hold about you.
- The right to request the correction of inaccurate data.
- The right to request the deletion of your account and personal data.
- The right to withdraw consent at any time where we relied on your consent to process your personal information.
To exercise these rights, please contact us or use the "Delete Account" feature inside the Promptop app.
6. Policy for Children
Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal data, we will take steps to delete such information immediately.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We advise you to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:
Promptop
musavirdev@gmail.com